FAQ

FAQ

Q:  What are the ingredients in SHOOKIES Cookies?  Am I allergic?

A:  All SHOOKIES Cookies contain wheat, dairy, and eggs.  All cookies are baked in a facility that processes peanuts and tree nuts, and may contain trace amounts of nuts.

Q:  What is the shelf life of your cookies?

A:  Cookies are individually wrapped and sealed in plastic bags to help extend shelf life.  Shelf life of the cookies is up to 5 days if the bags remain sealed. Store your cookies at room temperature. Do not put them in the refrigerator. This may dry them out. Cookies may be frozen in freezer bags. To defrost cookies, leave them at room temperature for 1-2 hours for that fresh cookie dough taste. 

Q:  Do you offer corporate and event catering?

A:  Yes, SHOOKIES Cookies are the perfect treat for your next special event or corporate meeting!  We offer individual cookie catering trays. Our gift bags and individually wrapped cookies make great party favors or take-away gifts for events such as corporate meetings, holiday parties, weddings, birthdays, bridal and baby showers, Bar and Bat Mitzvahs and Sweet Sixteens!

Please contact us to inquire about options and pricing and to place catering and favor orders.

Q:  What are your shipping, delivery, and pick-up options?

A:  SHOOKIES Cookies offers Nationwide Shipping and is available for pickup in the Northern Suburbs of Chicago.   Shipping costs will populate at order checkout, or you can contact us to receive a quote for multiple shipments/hand deliveries.  

PLEASE NOTE: All items are baked to order and will incur a 1-3 day processing time before order shipment.  Next Day Air items will likely not arrive the day after the order is placed, they are only shipped using a faster shipping method.  We typically do not ship orders the same day they are received.

Nationwide Shipping:

Shipping is available through USPS Priority Mail and typically arrives in 2-3 Days to the Continental US, and rates range from approximately $10-$20.  

**Please note that SHOOKIES Cookies can only provide Scheduled/Expected Delivery Date as provided by USPS upon shipment and cannot guarantee delivery on USPS' Scheduled/Expected Date.  SHOOKIES Cookies assumes no liability for lost shipments, weather delays, delays/undeliverable packages due to customer address entry error, Holiday delays/longer Holiday delivery times, and any other delivery issues once the package has been accepted by USPS**

PRIVACY POLICY

This is the Internet Privacy Policy for the www.shookiescookies.com web site.  You can write to us at Shookiescookies@gmail.com. Or you can call us at 1-847-302-0032.

Shookies Cookies LLC,  the creator of the shookiescookies.com web site, values individual privacy, and we want to give our web site visitors the opportunity to know what information we collect about them and how Shookies Cookies collects, protects, uses, discloses and otherwise manages the information gathered, in conformance with applicable law.

At certain points on the www.shookiescookies.com web site, you may be asked to submit information that may personally identify you ("Personal Information" or "Personally Identifiable Information"). All Personally Identifiable Information that we gather is collected in a fair and non-intrusive manner, with your consent, in order to better serve you.

Personally Identifiable Information that you submit via this web site is only accessible to Shookies Cookies employees, contractors and service providers who need the information for the purposes for which it is collected or as you consent.

This Privacy Policy applies to the collection of Personal Information at www.shookiescookies.com.